| The Toll Roads Privacy Notice
This Privacy Notice tells you:
Why we gather information about our customers
What type of information we gather
How we learn about our customers
How we protect what we know about our customers
How we use and disclose customer information
How you may review or request changes to your personal information
About this privacy notice
Why we gather information about our customers:
We need to know some personal information about you so that we can
provide you with the services you have asked for. We may also need
information from you and others to help us verify your identity in
order to prevent fraud and ensure security.
What type of information we gather:
In order to provide the services you requested, we need your address, contact information, vehicle information,
payment information, and other basic information.
How we learn about you:
What we know about you we obtain from you. But we may also have to
find out more about you from other sources in order to make sure that
what we know about you is correct and complete. Those sources may
include the California Department of Motor Vehicles and public records.
Some of our sources may give us reports, and they may disclose what
they know about you to others.
How we protect what we know about you:
We treat what we know about you confidentially. Our employees are
told to take care in handling your information. They may get information
about you only when there is good reason to do so. We take steps to
make our computer databases secure and to safeguard the information
we have about you.
How we use and disclose what we know about
you:
We may use anything we know about you to help us serve you better.
We only use it and disclose it to others to the extent legally authorized.
We may share your information with third party entities such as law
enforcement, government entities, and other FasTrak toll operators
as deemed necessary in order to:
Help us evaluate your request for a service
Help us process claims and other transactions
Confirm or correct what we know about you
Help us prevent fraud, money laundering, and other crimes by verifying what we know about you
Help us run our business
Process data for us
Perform research for us
Audit our business
Help us comply with the law
How you may review or request changes to your personal
information:
You may review or request changes to your personal information
by accessing your FasTrak account information online
or you may call (800) 378-TRAK (8725) during normal business hours.
About this privacy notice:
The Toll Roads privacy notice may be accessed on any page
of www.thetollroads.com website. Please revisit this website for
the most recent privacy notice, as periodic changes may be made
in the future to comply with the law. The notice is effective as
of the last date updated displayed on this page.
Last updated 11/8/2004
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